FAQ

For bulk purchases, please contact 07068083064 or send an email via sales@tunnexlab.com.ng

 The delivery time line for Lagos Express are for orders placed before 2pm. For bulk purchases, please use standard delivery.

NB: Business day excludes weekends.

LAGOS EXPRESS – 1 BUSINESS DAY
LAGOS STANDARD DELIVERY – 2 – 4 BUSINESS DAYS

OTHER STATES EXPRESS – 2-4 BUSINESS DAYS
OTHER STATES STANDARD DELIVERY – 3 – 7 BUSINESS DAYS

To track your order, please click on the link below https://wa.me/message/OUEL6ZMPFNR6F1

Delivery charges are determined by the clients location.

1. Search for product using the search bar
2. Add to your cart
3. Send order via email or whatsapp by filling the forms made available stating the items needed and one of our agents will respond.

Your order will be delivered by reliable dispatch companies.

Items can returned within 3 days of receipt of delivery.
You can call or chat us on whatsapp +2347068083064 and a full refund will be done if product has not been tampered with (original package intact, complete accessories and gifts intact, product not damaged).

You will not be able to return products after 3 days, but if found faulty, it may be retrieved and an exchange or refund will be done in 3-5 business days.

Wrong product delivered
Manufacturers defect
Change of mind on product
Damaged in transit
Damaged product